I've already recommended Cabe Toyota on the ft86club forums online--and recommended the dealershp as a whole, Cristina, and Mike to my friend who hopes to purchase a Scion TC as soon as she's able. I've changed out my Cabe back license plate frame to a Hello Kitty one, however, I left the Cabe Toyota paper in it, so people know where I got my FR-S from.
I really appreciate the length Cabe's sales (Cristina) and financial staff (Mike) went to to ensure I had a positive buying experience.
I had already had two negative run-ins at other Toyota/Scion dealers that same day who added unreasonably-priced option items to their FR-S' (like $995 each for tinting and Thermoguard + a $995 alarm at Garden Grove and $495 each for the same + roughly $3000 for an ugly pair of TSW rims at Buena Park), not to mention the rude salesperson we encountered at Buena Park. At least Garden Grove's salesman was nice, albeit very pushy.
I never felt rushed or forced into making an immediate decision to buy my car. Cristina was very patient and knowledgeable and very friendly--I would be more than happy to buy my next car from her. Mike did an excellent job explaining the warranty, LoJack, GAP and various other options to me without making me feel forced into purchasing them and did an even better job at beating my pre-approved bank rate--he was upfront, fast, knowledgeable, and very efficient.In the end, I opted for an extended warranty and GAP coverage and decided against purchasing a LoJack System.
All in all, I had an excellent experience at Cabe Toyota and am glad to support a family owned business with such a long history with the Toyota brand. Thank you for doing honest business and providing excellent customer service.
So--my tip stands: Great experience! No dealer aftermarket BS, no crazy markup, and super friendly service from Cristina & Mike. Proud new owner of a 2013 Scion FR-S!!! First new car, ever! :)))))
Brought my car in for 110k service and was given GREAT service above and beyond what was expected. In addition to the 110k service, I told them that I heard a rattle. Upon quick inspection, I found it was the front left hubcap border piece that was coming off and needed to be replaced. The service manager said they had a bunch of used ones and replaced it in about 30 seconds. He said they usually cost $70 new and didn't charge me a penny!
The other thing that was totally awesome was that they have a shuttle. It took me back home and picked me up when the car was done. No waiting in stinky, hot waiting rooms!
So, when I take my car in for an oil change at "the other guys", I usually get a call about an hour later saying, "We found a few other things that can use servicing. Your engine has a scratch. We recommend you get it replaced or you could stall and you never know . . . It's only an extra 4 thousand for that". OK, I'm being sarcastic, but you know what I mean?
And here came the call. I'm bracing myself for what I could need and low and behold, the guy says that just my windshield wipers could be replaced and that my tires are at 2/32 and they need to be replaced too, but don't buy them until Friday because we have a sale!
What ? ? ? Are you guys serious? ? ? You don't want me to just open up my wallet, turn it upside down, and shake?
So, I got the pricing for the tires and said I'd do some comparison shopping. I called one other place and they quoted me $150 more than this place. I also looked online and the tires are a good $20-40 more per tire
So because of the previously stated reasons, CABE gets a 5 star rating woo hoo!
I never ever in my lifetime thought I would be writing this kind of review about a car dealership, but I am happy, satisfied, and even grateful to these guys. If I were to ever buy another Toyota again I would only buy it from Cabe Toyota. No joke.
I almost messed up. Originally, I was going to buy my car from a local dealer way closer to me in OC. But after reading all of the reviews and the small amount of additional perks they were offering my boyfriend talked me into buying my Scion from Cabe and we drove out of our way to buy the car in Long Beach. Thankfully I did!
Shortly after I bought my car, I had a problem and I was freaking out that it was going to cost me $2300.00 on a brand new car. LuLu Meija and Julio in the Service Department totally took care of it after talking to my boyfriend. They took care of the warranty issue and made sure I had a rental car for two days with no charge. There is NO WAY I would have been taken care of like that from any OC dealership. I know that for a fact. Even though my last car was a BMW 3 times the cost of this one, I would have never gotten that kind of service and assistance. They are a little cute Mom & Pop dealership, but almost the entire time I recieved 5 star service like I was at the Four Seasons from the time I called to buy my car until now.
I was worried about the Service Department after reading some of the reviews, but every single one of them were so professional and curteous and they did a great job! Car looks like new. Same goes for the girls are the Service desk. I really can't say enough about these people.
And Lulu was great through the entire car buying process and putting up with every request I made.
I am seriously super hard to please and these guys have completely won me over. I would not take the time to write a review like this.....usually it's because I'm pissed.....LOL.
Another thing I really appreciate about this place is that the employees seem really happy and most have been there for a long time. I think that speaks volumes about the owners and how they respect their employees and customers.
I really enjoyed buying my car from these guys and I can honestly say I've never enjoyed buying a car from a dealership before. It's also really nice to know you can count on them AFTER the sale. I'm definitely a loyal customer. Thanks guys! :)
I just moved to LB and I decided to go to Cabe Toyota for an oil change based on Yelp reviews. I went to their website and found a coupon. The coupon deal was good and it also said that new customers get the oil change for free! When I arrived Phillip attended me, he was very friendly. I asked for the oil change and handed him the coupon. I mentioned that it was my first time but didn't ask for the free oil change. I didn't want to push it. I figured the deal was good enough already. When I was in the waiting room I was brought out a printout of my 21 point inspection report. Other dealers never did this for me. I loved it. The service was timely, 1.5 hours and my car was washed too. When the bill came, I was very pleased to hear that the oil change was free for being a first time customer (w/coupon). I loved the service. I have found my new LB dealer for maintenance.
I love Cabe Toyota!! Best car buying experience ever! My family has purchased many cars from Cabe. It's such a great experience, I rarely even consider other car makes. No other dealership can measure up to this experience. The entire sales staff, especially our salesperson, Lulu, was happy to answer all questions without any pressure to buy. I got an awesome deal too. Thanks Cabe Toyota! We will be back when it's time for another new car!!!
My relationship with Cabe Toyota started in July of this year, when I was on the hunt for a 2011 Prius. I was referred to Cabe Toyota by the trucar website and I was put in touch with Meghan, who communicated with me exclusively, via e-mail. I wanted to get an idea about how much the Prius was going to cost and she quoted me lower than competitors, but I wasn't ready to buy a car, YET. Meghan kept in touch with me from July on, occasionally. the amount wasn't too much, where I saw her as pushy, but enough to where I remembered to contact her. When October rolled around, we finally touch based with her and Lulu at Cabe, and negotiated a pricing for the 2011 Prius, and getting quotes around town, they still easily beat the others pricing. Our pick up went very smoothly. It was on a Sunday afternoon and their sales pitch was on weekend mode so we didn't have to deal with any up-selling or extra negotiation. We finalized the paperwork and I walked out with a new car and overall, a very positive experience. The owners might not like to hear that there wasn't a lot of up-selling, but as a buyer, it worked out really well, especially since I knew what i wanted from July. They made it a very positive and easy experience. I would highly recommend car shoppers to visit Cabe.